Creative Spaces (via The Factory) 2013 – 2020

Creative Spaces: Museum & Interpretive Projects

Primary account manager and lead estimator for a multi-award-winning interpretation and exhibition design studio, instrumental in winning the MAGNA Award-winning Manjimup Heritage Park, the largest contract either company had achieved.

DesignSpatialLeadership

The Relationship

Primary account manager for Creative Spaces, a multi-award-winning interpretation and exhibition design studio, one of The Factory’s key client relationships. Lead estimator and coordinator for their museum and interpretive projects across Western Australia. Beyond quoting, I served as technical and fabrication advisor, advising on materials, fabrication techniques and problem-solving across complex builds. I became the in-house museum display and interpretive signage specialist at The Factory, applying deep knowledge of museum preservation, fabrication and material limitations.

Key Projects

The standout was Manjimup Heritage Park (2019), which won the MAGNA Award from the Australian Museums and Galleries Association (the national peak body), recognising excellence in interpretation and exhibition. The MAGNA is a team award for someone else’s design. My role was making it buildable: lead estimator and museum specialist adviser to the interior designers (Creative Spaces) and architect (Suzanne Hunt Architect).

I was instrumental in winning the largest contract either company had won, the Manjimup Heritage Park, applying working knowledge of museum preservation, fabrication and material limits to support Creative Spaces’ designers and architects.

The Fabrication Pipeline

The role went well beyond spreadsheets. I managed fabrication trades in Australia and internationally (cabinet makers, signage fabricators, metal fabricators), sourcing bespoke, out-of-the-box display solutions and driving them through fabrication, including international freight and logistics. This is the operational substance beneath the “technical translator” identity: hands-on delivery accountability, not advisory.

Why This Matters

Seven years managing a creative studio’s fabrication pipeline, from museum-grade preservation requirements to interactive exhibit construction, built the stakeholder management and cross-disciplinary coordination skills that now serve enterprise consulting. The 88% hit rate for estimated jobs converted to sales (2018–19) across The Factory demonstrates the commercial impact of this work.

Hard Skills

Museum fitout and preservation, exhibition design coordination, estimating, vector drafting, fabrication specification, international supplier sourcing

Soft Skills

Account management, technical translation (designer ↔ fabricator ↔ supplier), museum specialist advisory, stakeholder management (architects, interior designers, construction firms), international logistics coordination

Note: Visual assets shown with credit to Creative Spaces. My role was account management, estimating and fabrication coordination, not the exhibition design itself.